I first purchased the Pavillion in Nov. of 2001. It worked for a few weeks, then quit. I have since been through THREE (Yes, you counted right) replacement units with the SAME problem. There is some kind of glitch that causes a system failure. Just yesterday I had the motherboard replaced on the third unit. (It too quit functioning last week.)

I can't even allow my children to download any software on this system. It is too fragile/tempermental. I don't DARE download music files or anything else from the internet. We run the unit with fingers crossed and minimal software. Even then it still breaks down. What a disappointment.

To top it off, HP customer service (a toll call, btw..) is less than adequate. Nobody there really seemed to know what to say/do when I called with problems.

Run from this one. It's a DUD.